Frequently Asked Questions

What are sensory products?

Sensory products are specially designed items that provide calming, comforting, or stimulating input to the senses. At CalmNest, our products — including weighted plush toys, sensory body socks, and compression sheets — are crafted to support relaxation, focus, and emotional regulation for children and adults alike.

Who are CalmNest products suitable for?

Our products are suitable for anyone who benefits from sensory input, including individuals with sensory processing differences, anxiety, autism spectrum disorder (ASD), ADHD, or those who simply enjoy a calming sensory experience.

Are your products safe?

Yes. All CalmNest products are made with high-quality, non-toxic materials and are designed with safety in mind. We recommend always supervising young children during use.

How do I choose the right product?

We recommend considering the type of sensory input that is most soothing — deep pressure, gentle compression, or tactile comfort. If you need guidance, feel free to contact us and we'll be happy to help.

How long does shipping take?

Please visit our Shipping Policy page for full details on delivery times and shipping options.

What is your return policy?

We want you to be completely satisfied. Please see our Refund Policy for full details on returns and exchanges.

How do I care for my CalmNest products?

Care instructions vary by product. Please refer to the care label on your item or the product description on our website for specific guidance.

Can I track my order?

Yes! Once your order has been dispatched, you will receive a confirmation email with tracking information.

How can I contact you?

You can reach our team via our Contact page. We aim to respond within 1–2 business days.